Servicing Division

 

SERVICING:

• If you are being serviced in our Lake Zurich, IL location.

• If your loan number starts with “14”.

Login Below to obtain account information or to Make a Payment.

Login Now-01

 

INTERIM SERVICING:

• If you are being serviced in our Murfreesboro/Nashville office.

• If your loan number does NOT start with “14”.

Click Below to make a One Time payment only.


 

CONTACT US:

Questions about your current mortgage with us? Contact our Servicing Specialists for help!

855-201-6650 or 800-909-4680

servicing@fcmpartners.com

 

FAQ

Can I make a payment online?

If your loan number does NOT start with a “14” and are being serviced in our Murfreesboro/Nashville TN location, you may be able to make an online payment online by clicking here if a payment is owed to us.

Or you may mail your payment to:

First Community Mortgage Inc.
PO Box 291205
Nashville, TN  37229

You may also call our office at 800-909-4680 and you may make a payment by phone or with a Servicing Specialist.

If your loan number starts with a “14” or If you received notice that First Community Mortgage has retained the servicing of your loan and you are being serviced in our Lake Zurich, IL location.. please click here to make a payment.

 

Can I make a payment with a credit card?

We do not allow payments to be made with credit cards.

 

I have an insurance claim check payable to First Community Mortgage Inc. and me. How do I handle this?

Please contact our Servicing Department at 800-909-4680, and we will review your account with you. Please be sure to have your Claim Adjuster’s report in hand.

 

When are my monthly statements mailed?

While your loan is in our Murfreesboro/Nashville TN location, we mail statements once a month around the 16th of the month.

If your loan was transferred to our Lake Zurich IL location, we mail statements upon payments made to your account.

 

Who do I contact if I am having trouble paying my mortgage?

If your loan is being serviced by First Community Mortgage, please contact our Servicing Department at 800-909-4680.

 

Can I make extra principal payments to my loan?

You may make extra principal payments on your loan at any time to reduce your outstanding principal balance, as long as you are up to date on your regular monthly payments. By making extra principal payments, you can pay off your loan sooner and reduce the total interest costs over the life of your loan.

 

How do I order a payoff statement on my loan?

Please call 855-201-6650 to order a payoff statement on your loan. Please note that certified funds are required to pay your loan in full.

 

How do I order a verification of mortgage?

Please send a written request with the loan number and borrower(s) signature to servicing@fcmpartners.com or fax to 615-896-4535,  attn: Servicing.

 

How do I request to remove private mortgage insurance from my loan?

Please call our Servicing Team at 855-201-6650 or 800-909-4680 to determine the requirements for your situation.

 

What is the mortgagee clause for my insurance bills, payments, or to update my policy information?

Please send this to:

First Community Mortgage Inc. ISAOA
262 Robert Rose Dr, Suite 101
Murfreesboro, TN 37129

For loans serviced through our Lake Zurich, IL Service Center send to:

First Community Mortgage Inc. ISAOA
P.O. Box 961292
Fort Worth, TX 76161-0292

 

Where do I send my tax bills for payment?

Please send your tax bills to:

First Community Mortgage Inc.
Attn: Servicing Dept.
262 Robert Rose Dr, Suite 101
Murfreesboro, TN 37129

For loans serviced through our Lake Zurich, IL service center:

First Community Mortgage Inc. ISAOA
1 Corporate Dr. Suite 360
Lake Zurich, IL 60047-8945

 

Where should I send written inquiries or general correspondence?

Please send all correspondence to the below address with your loan number for reference.

First Community Mortgage Inc.
Attn: Servicing Dept.
262 Robert Rose Dr, Suite 101
Murfreesboro, TN 37129

 

How can I reach a Spanish Speaking member of your team?

You can contact a Spanish representative using our 1-844-Humanos hotline or with our Direct line at 615-624-5216.

You can also E-mail us at miguel.vega@fcmhomeloans.com.

 

Do you have a Spanish Website?

Yes, we do! You’re actually on it right now. Use the Choose Language drop down menu in the top right of this page to switch from English to Spanish.